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If, for whatever reason, you feel like you may not be able to make one of your repayments, please contact us through the Support desk at capital@marketplacesuperheroes.com and we will happily work something out with you.

We are here to help!! That being said, there are some procedures in place if payments cannot be made. 

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If you miss a repayment, you will be contacted by email as a reminder to make the payment. 

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If we have not heard from you by day 5 of the missed payment, we will contact you again by email to remind you and warn you that there may be a £/$40 late fee if payment is not made. 

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If we have not heard from you by day 10 after the missed payment, we will contact you again by email and the late fee of £/$40 will be issued. We will also remind you that your next repayment is due in 4 days. 

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If we have not received a payment or communication from you by week 3, we will again contact email you to warn you that your Product(s) will be confiscated by week 4. 

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Like I said, we are here to help. So at any stage, if you are struggling financially or have any worries, please just get in touch by emailing capital@marketplacesuperheroes.com and we will do our best to support you. 

Info

If you want to make early repayments in order to release your stock earlier, this is possible but will incur an early repayment fee. You will need to email support@marketplacesuperheroes capital@marketplacesuperheroes.com to request this.

If shipping and production takes longer than 12 weeks, there is currently no option to delay the start of the loan.

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