Note
Create an SRN as soon as you have placed your order with your supplier.Ensure you have enough Pre-buy CBM to cover your shipment.
Ensure your supplier places your shipping marks including the SRN on your outer cartons.
You will need separate SRN’s creating for each country you are shipping to.
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You no longer need to pre-buy CBM for your shipping orders. If you have a CBM balance, once the shipping order has been added, 50% of the shipping order CBM will be deducted from your balance. The remaining amount will need to be paid by card. If you have less than 50% or zero CBM, the amount you owe will automatically be calculated prior to payment. |
Watch the video on how to create a Consolidated Shipping Order
From the Dashboard, click on Shipping Orders under the Freight section on the left navigation.
Then either click on the easy access button + at the top of the page or Create.
Choose your Shipping Method by selecting Create Consolidated Order to create an SRN which will utilise the SuperHero Freight consolidation service. If you’re unsure what the consolidation service is, you can read more in the Freight Resource Guide.
You will need to have sufficient pre-buy CBM otherwise you will receive an error message. You won’t be able to continue until you purchase CBM credits.
This will take you to the Create Consolidated Shipping Order page.
Select Your Company from the drop down list.
If you don’t have a Company set up yet, choose ‘Don’t have a company yet' from the drop down list.
You will then see a message at the top of the page. For billing purposes, we need to confirm that if we can’t invoice your Company for any billing relating to your freight order, we can invoice you directly instead by using your personal details.
You have 2 options to proceed:
If you have a Company set up but haven’t input the details yet, you can click on the link which takes you to the Company Common Data and complete your Company details.
You can click on the check box to confirm that you don’t have a Company set up yet and that your personal name and address can be used for any billing and invoicing purposes relating to your shipping order.
You won’t be able to proceed until you have followed either step 1 or 2 above.
Enter in the following details which are required to create an SRN.
Field Name | Purpose | Mandatory/Non Mandatory |
|---|---|---|
Your Company | The company you are using to purchase your product. If you don’t have a company set up yet, this isn’t a problem but you will need to agree that any billing will be to your personal name and address. | Mandatory |
Supplier | The supplier you are purchasing your products from. Learn more about creating a Supplier. If your supplier does not appear in the drop down list, check that the supplier status is set to “Active”. | Mandatory |
Origin Country | The country your supplier is located in, being either China, United States of America or the United Kingdom. Superhero Freight only ship from these countries currently. If you need to ship from a different country, this will need to be done through a Direct Shipment Order. Learn more about Direct Shipments. | Mandatory |
Port | The port your products will be leaving from. The drop down list of ports will not display until you select the Origin Country. | Mandatory |
Warehouse | The SuperHero Freight warehouse your products will be shipped to and stored at. | Mandatory |
Production End Date | The date your products will be ready to be delivered to the respective port after manufacture. Your supplier will need to provide you with this date. | Mandatory |
Commercial Invoice | Once your products have been manufactured, your supplier must provide you with a commercial invoice. The commercial invoice needs to be attached to the SRN. This needs to be done for all products being imported. The commercial invoice is used by customs to determine the VAT and duties to be paid. More details regarding the Commercial Invoice and Packing List. Please note the commercial invoice is not required straight away, however your products will not be loaded into a container without the commercial invoice. | Non-Mandatory |
Packing List | Once your products have been manufactured, your supplier must provide you with a packing list. The packing list needs to be attached to the SRN. This needs to be done for all products being imported. The packing list is used by customs to determine the VAT and duties to be paid. Please note the packing list is not required straight away, however your products will not be loaded into a container without the packing list. | Non-Mandatory |
If you input the Commercial Invoice, a check box will appear asking you to confirm the Product Unit Cost in the EcoSystem is the same as the Product Unit Cost for each SKU on the attached Commercial Invoice.
If you try to proceed without checking the box, you will see the following error message.
If you haven’t added a Commercial Invoice, you won’t need to check the box.
Click next to continue.
Add in the product information. Full details of what is required to complete the SRN are shown below.
Field Name | Purpose | Mandatory/Non Mandatory |
|---|---|---|
Product | The product drop down list contains all the products you have listed in your product common data list and will either be private label, wholesale or invasion. You might have the same product but showing for all 3 types so ensure you select the correct type for the order. If the product does not appear in the drop down list, check that your product has an ‘Active’ status. Learn more about creating a product. N.B. You will only see products listed for the warehouse that you have chosen. | Mandatory |
Quantity of Cartons | The number of master/outer cartons you will be shipping. | Mandatory |
Quantity of Units | The formula for this field is Quantity of Cartons multiplied by Units per Carton. | Automatically Calculated |
Commodity Code | The commodity code is populated from the information added into the Product common data. If the commodity code displays as N/A on the SRN, update the commodity code in the Product common data section. | Automatically Populated |
Duty Rate | The duty rate is populated from the information added into the Product common data. If the Duty Rate displays as N/A in the SRN, update the duty rate in the product common data section. It is critical to provide the correct duty rate, as customs will verify the rate provided. If it is not correct, there could be potential issues with your shipment. | Automatically Populated |
Import carton configuration | The import carton configuration is a drop down list which is pre-populated with the carton dimensions previously entered in for the product in the Product common data. Select the relevant configuration - there may only be one option for this. Once selected, the carton dimensions will populate automatically. If the carton configuration drop down is empty, you will be able to proceed and populate the carton dimensions manually. | Automatically Populated |
Carton Length, Carton Width, Carton Height, Carton Weight, Units per Carton | If you entered the carton details when you created your product, these fields should populate automatically. If these do not populate automatically, manually enter in the carton length, carton width, carton height and carton weight you have received from your supplier. The dimensions entered must be correct as the CBM calculated for the shipment will be deducted from your SuperHero Freight CBM balance if you have any pre-bought CBM. When your shipment arrives, if the dimensions are different, your CBM balance will be amended accordingly or if this sends your CBM balance into a negative status, you will have to pay for the deficit on your next shipping order. | Mandatory |
When you select the Product from the drop down list, if you have input a carton configuration, this option will be shown for the Product that you selected.
When you add in the quantity of cartons, the EcoSystem calculates the quantity of units based on the existing carton configuration details.
You can Add another Product on this page if required. Or select Preview to review all the details entered.
Select Submit & Checkout to create your Consolidated Shipping Order.
You will receive a notification confirming your Shipping Order has been successfully added . Your SRN will use 50% of your CBM balance and the other 50% will need paying. The order summary box will show the CBM to be used and what your CBM balance is. The cost breakdown is also listed for the remaining 50% of the SRN- however, this doesn’t mean that the order has been paid for yet.
If you click on Return to list before making the payment, your SNR will be saved in draft mode until the payment has been completed.
The order summary box will show the total CBM needed for the order. If you have pre-bought CBM in your balance, 50% of the shipping order CBM will automatically be deducted from your account balance and you will be able to see the total to be paid.
If you don’t have any CBM to utilise, the total owing will be for the full shipping order cost as shown below.
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Please note that once your order has been paid, if Admin need to change the order specifications, for example, the cartons are bigger than the Shipping Order specifies, once the new dimensions have been input by Admin, this will automatically show in your CBM balance. If your CBM balance shows as a negative figure because of this, this will be added to your next Shipping Order and you will need to pay for any deficit. |
When you click on Submit for payment, you will also need to click on the check box to confirm that all the information is correct. You won’t be able to continue until you do.
You will be taken to the payment page to pay for 50% of the CBM totalyour shipping order.
You will receive a confirmation message.
You will also need to download the Shipping Marks for your order.
To help your Supplier understand what is needed, you can click on the ‘Supplier Instructions’ link and send this pdf document to the Supplier so they understand where on the carton to place the shipping marks.
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When you set up a new product, there is now a 40 character limit for the description. If you have an older product with a longer description than 40 characters, this may not all fit on the shipping marks. Please consider reducing the size of the product description in the product common data. |
There are 2 options for the Shipping Marks. If you click on the top link, these Shipping Marks will cover off all products for the shipping order. This can be used if your cartons are of similar sizes.
However, if the cartons differ in size, then you can go into each individual product line and download the Shipping Mark label that is relevant for the size of that product carton.
There will be 2 labels to be added for each carton and you can choose from 1 up, 2 up or 4 up depending on the size of the carton.
1 up - 1 label per A4 sheet
2 up - 2 labels per A4 sheet
4 up - 4 labels per A4 sheet
If you are unsure which size label will be needed, then send all sizes to your Supplier and let them make the decision on the most appropriate size to add to the cartons.
Once the Consolidated Shipping Order has been created, the Status will be set to Pending. The coloured circle icon will tell you what the Status is at a glance but you can see a fuller Status description by hovering over the coloured circle icon.
You can also view and edit your order.
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If you wish to import your UK Orders under your UK Company in order to reclaim VAT please contact SHF Support! |