Table of Contents
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Note - Before creating a Consolidated SRN, you will need to purchase Pre-Buy CBM. Learn more about Pre-Buy Freight HERE |
WHERE is the SRN required
The SRN needs to be on EACH OUTER CARTON, along with the additional shipping marks which are required. Lean more about shipping marks HERE
WHY is the SRN required
The SRN is the reference which links your products to your Superhero Freight account. Without the SRN to identify your products, the Superhero Freight team will not be able to process your shipment adequately and in a timely manner.
WHEN is an SRN required
As soon as you have placed your order with your supplier, ensure you create an SRN (Shipping Reference Number) inside your Superhero Freight application.
Create an SRN
Open Superhero Freight application from within the Superhero Eco-System
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Field Name | Purpose | Mandatory/Non Mandatory |
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Supplier | Select your supplier you are purchasing your products from. Learn more about creating a Supplier | Mandatory |
Origin Country | Select which country your supplier is located in, being either China, United Kingdom or United States of America. Superhero Freight only ship from these countries currently. If you need to ship from a different country, this will need to be done through a Direct Shipment Order. Learn more about Direct Shipments | Mandatory |
Contact Email | The email address that needs to be used for all communication with the supplier. Note - This is important as this email will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port | Mandatory |
Contact Phone Number | The contact phone number that needs to be used for all communication with the supplier. Note - This is important as this phone number will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port | Mandatory |
Address 1 | The street address of where the supplier is located | Mandatory |
Address 2 | Additional address Information is applicable for where you supplier is located | Non-Mandatory |
City | The city where the supplier is located | Mandatory |
Postcode/Zipcode | The registered postcode of where your supplier is located | Mandatory |
Country | The country your supplier is located in | Mandatory |
Region | The region your supplier is located in | Non-Mandatory |
Notes | Add any additional information which you would like to store related to this supplier | Non-Mandatory |
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Your list of suppliers will be displayed and you will be able to view a summary of the details entered for a specific supplier
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View Supplier Information
Display a specific suppliers information, select the View icon on the relevant record.
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The COMMUNICATIONS tab displays data entered into the Communications application. The communications application allows you to capture all your communication you have had with your supplier so that this communication is not hidden in emails or excel documents and is hard to manage, especially when you need to re-order stock. Learn more about Supplier Communications application.
Edit Supplier Information
Edit your supplier information, select the Edit icon
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You will be able to update all fields as needed and select Save once your required updates have been made
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Create Supplier Information
Select Add Supplier to create a new supplier entry
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