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Note

  • Create an SRN as soon as you have placed your order with your supplier

  • Ensure you have enough Pre-Buy CBM to cover your shipment

  • Ensure your supplier places your shipping marks including the SRN on your outer cartons

Open Superhero Freight application from within the Superhero Eco-System

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Select Create new order to create an SRN

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Edit to edit an SRN

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An SRN can only be edited in the following statuses:

  • PENDING

  • RECEIVED

  • CONTACTED

  • LOADED

  • MEMBER TO ACTION

The following fields are editable on an SRN. In future releases additional fields will be added to the list of fields which can be edited.

Field Name

Purpose

Impact

Commodity Code

The commodity code on the SRN is automatically populated from the details entered into the Product’s common data. If this information is missing from the Product’s common data, you can enter the commodity code directly on the SRN, however ensure you go back and update the commodity code on the Product’s common data for future reference

SRN will not be placed into a container until this information is provided

Duty Rate

The duty rate on the SRN is automatically populated from the details entered into the Product’s common data. If this information is missing from the Product’s common data, you can enter the duty rate directly on the SRN, however ensure you go back and update the duty rate on the Product’s common data for future reference

SRN will not be placed into a container until this information is provided

Files - Commercial Invoice

Attach the commercial invoice received from your supplier

SRN will not be placed into a container until this information is provided

Files - Packing List

Attach the packing list received from your supplier

SRN will not be placed into a container until this information is provided

Select Create Consolidated Order to create an SRN which will utilise the Superhero Freight consolidation service

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Field Name

Purpose

Mandatory/Non Mandatory

Supplier

The supplier you are purchasing your products from. Learn more about creating a Supplier. If you supplier does not appear in the drop down list, check that the supplier status is set to “Active”

Mandatory

Origin Country

The country your supplier is located in, being either China, United Kingdom or United States of America. Superhero Freight only ship from these countries currently. If you need to ship from a different country, this will need to be done through a Direct Shipment Order. Learn more about Direct Shipments

Mandatory

Port

The port your products will be leaving from. The drop down list of ports will not display until you select the Origin Country

Mandatory

Warehouse

The Superhero Freight warehouse you products will be shipped to and stored at

Mandatory

Production End Date

The date your products will ready to be delivered to the respective port after manufacture. Your supplier will need to provide you with this date

Mandatory

Commercial Invoice

Once your products have been manufactured, your supplier must provide you with a commercial invoice. The commercial invoice needs to be attached to the SRN. This needs to be done for all products being imported. The commercial invoice is used by customs to determine the vat and duties to be paid.

Please note the commercial invoice is not required straight away, however your products will not be loaded into a container without the commercial invoice

Non-Mandatory

Packing List

Once your products have been manufactured, your supplier must provide you with a packing list. The packing list needs to be attached to the SRN. This needs to be done for all products being imported. The packing list is used by customs to determine the vat and duties to be paid.

Please note the packing list is not required straight away, however your products will not be loaded into a container without the packing list

Non-Mandatory

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