Note
Create an SRN as soon as you have placed your order with your supplier.
Ensure you have enough Pre-Buy buy CBM to cover your shipment.
Ensure your supplier places your shipping marks including the SRN on your outer cartons.
Open Superhero Freight application from within the Superhero Eco-System
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Select Create new order to create an SRN
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and click on Create.
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Select Create Consolidated Order to create an SRN which will utilise the Superhero Freight consolidation service.
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Enter in the following details which are required to create an SRN. Select Next to move to the following screen.
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Field Name | Purpose | Mandatory/Non Mandatory |
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Supplier | The supplier you are purchasing your products from. Learn more about creating a Supplier. If you your supplier does not appear in the drop down list, check that the supplier status is set to “Active”. | Mandatory |
Origin Country | The country your supplier is located in, being either China, United Kingdom or United States of America or the United Kingdom. Superhero Freight only ship from these countries currently. If you need to ship from a different country, this will need to be done through a Direct Shipment Order. Learn more about Direct Shipments. | Mandatory |
Port | The port your products will be leaving from. The drop down list of ports will not display until you select the Origin Country. | Mandatory |
Warehouse | The Superhero Freight warehouse you your products will be shipped to and stored at. | Mandatory |
Production End Date | The date your products will ready to be delivered to the respective port after manufacture. Your supplier will need to provide you with this date. | Mandatory |
Commercial Invoice | Once your products have been manufactured, your supplier must provide you with a commercial invoice. The commercial invoice needs to be attached to the SRN. This needs to be done for all products being imported. The commercial invoice is used by customs to determine the vat VAT and duties to be paid. Please note the commercial invoice is not required straight away, however your products will not be loaded into a container without the commercial invoice. | Non-Mandatory |
Packing List | Once your products have been manufactured, your supplier must provide you with a packing list. The packing list needs to be attached to the SRN. This needs to be done for all products being imported. The packing list is used by customs to determine the vat VAT and duties to be paid. Please note the packing list is not required straight away, however your products will not be loaded into a container without the packing list. | Non-Mandatory |
Enter in the following details which are required to complete an SRN.
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Field Name | Purpose | Mandatory/Non Mandatory |
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Product | The product drop down list contains all the products you have listed in your product common data list. If the product does not appear in the drop down list, check that your product has status “Active”. Learn more about creating a product. | Mandatory |
Quantity of Cartons | The number of master/outer cartons you will be shipping. | Mandatory |
Quantity of Units | The formula for this field is Quantity of Cartons * Units per Carton. | Automatically Calculated |
Commodity Code | The commodity code is populated from the information added into the Product common data. If the commodity code displays as N/A on the SRN, update the commodity code in the product common data section. | Automatically Populated |
Duty Rate | The duty rate is populated from the information added into the Product common data. If the Duty Rate displays as N/A in the SRN, update the duty rate in the product common data section. It is critical to provide the correct duty rate, as customs will verify the rate provided, and if . If it is not correct, there could be potential issues with your shipment. | Automatically Populated |
Import carton configuration | The import carton configuration is a drop down list which is pre-populated with the carton dimensions previously entered in for the product in the Product common data. Select the relevant configuration - there may only be one option for this. Once selected, the carton dimensions will populate automatically. If the carton configuration drop down is empty, you will be able to proceed and populate the carton dimensions directly on the SRNmanually. | Automatically Populated |
Carton Length, Carton Width, Carton Height, Carton WeightEnter , Units per Carton | If you entered the carton details when you created your product, these fields should populate automatically. If these do not populate automatically, manually enter in the carton length, carton width, carton height and carton weight you have received from your supplier. The dimensions entered must be correct, as the CBM calculated for the shipment will be deducted from your Superhero Freight CBM balance. | Mandatory |
Select You can Add another Product on this page if required. Or select Preview to review all the details entered on the SRN before submitting the SRN
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Select Complete to complete the creation of the SRN
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create your Consolidated Shipping Order.
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Once the SRN is Consolidated Shipping Order has been created, the status will be set to PENDING
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Hover over the status PENDING Status to view the status definition.
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