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This will take you into the main Communicator page and display any communications you have already set up and the number of Events for each Communication. If there are no previous communications, this will just display an empty table.
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Once you have found the Communicator Activity you wish to view, edit or delete, just select from the Action box options.
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If you click on View, you are able to click on Create to add more Events for that particular communication.
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Create as many Events as needed for a particular Product. If you want to mark an Event as completed, just click on the green tick on the Follow Up Date. This will turn the date to green to show completed and the tick will be removed.
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If this was done in error or you want to return the status to still awaiting follow up, just click on Edit and you can change the status by unchecking the Complete box. Remember to Save or your information will be lost.
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Once saved, the status will be reverted back with a confirmation message.
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You can delete an Event by clicking on the delete button.
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To Edit a Communicator Activity, either select the Edit button under Actions or if you are in the View mode for a Communication, you can click on Edit from there and it will take you to the same page.
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Just amend the details available and remember to either Save which will return you to the main Communicator list or you can just return to list without saving.
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