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Watch the video in the Superhero University!
Introduction
A Supplier is an entity that supplies goods and services to your business. A Supplier can be a manufacturer, distributor, trading company or any other entity that you will be interacting with.
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| Note |
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Note - The information entered for your Supplier needs to be correct and up to date. This information is used by the Superhero Freight team in order to contact your Supplier and organise delivery of your products to the relevant port. If the details are not correct, this will delay the process and potentially result in your Products not being loaded to a container in a timely manner. |
Where is the Supplier data used
Product Common Data - A product must be linked to a Supplier and all of the Suppliers you have created will be available in the Supplier drop down list.
Communication application - The communication application allows you to track all your communication with your Supplier.
SRN creation - In order to create an SRN, a Supplier needs to be selected from the list of Suppliers you have created.
Purchase Order creation - When creating a purchase order for your Supplier, the details of the Supplier are required on the purchase order. Select the Supplier from the Supplier drop down list.
SHF Team to liaise with your supplier - The Superhero SuperHero Freight Team will use the details provided on your Supplier information in order to contact your Supplier and organise delivery of your products to the SHF warehouses in China.
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Your list of Suppliers will be displayed and you will be able to view a summary of the details entered for a specific Supplier.
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Create Supplier Information
Select Create to add a new supplier entry.
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Enter in the relevant values in the required fields. Mandatory fields indicated with a red asterisk are next to the field name.
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The following fields are required on the Supplier Main Information page:
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Field Name
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Purpose
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Mandatory/Non Mandatory
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Supplier Name
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Supplier Company Name
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Mandatory
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Contact Email
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The email address that needs to be used for all communication with the supplier. Note - This is important as this email will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port.
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Mandatory
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Contact Name
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The person's name who you are dealing with who works for the company who will be manufacturing your products.
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Mandatory
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Contact Email
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The email address that needs to be used for all communication with the supplier. Note - This is important as this email will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port.
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Mandatory
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Contact Phone Number
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The contact phone number that needs to be used for all communication with the supplier. Note - This is important as this phone number will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port.
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Mandatory
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Job Title
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The job title of your supplier contact.
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Non-mandatory
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Payment Type
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The preferred payment type for your Supplier.
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Non-mandatory
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Address 1
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The street address of where the Supplier is located.
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Mandatory
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Address 2
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Additional address Information is applicable for where your Supplier is located.
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Non-mandatory
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City
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The city where the Supplier is located.
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Mandatory
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State/Region
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The state or region your Supplier is located in.
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Non-mandatory
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Postcode/Zipcode
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The registered postcode of where your Supplier is located.
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Mandatory
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Country
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The country your Supplier is located in.
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Mandatory
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Website
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The website for your Supplier.
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Non-mandatory
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Supplier Status
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Choose Active or Potential depending on the status of your relationship.
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Mandatory
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Notes
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Add any additional information which you would like to store related to this supplier.
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Non-mandatory
View Supplier Information
To display a specific supplier's information, select the View icon on the relevant record.
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The Main Info tab displays all the supplier specific information previously captured. This data is now available for use in other applications and processes, such as Shipping Order (SRN) creation, Purchase Order creation and Supplier Communications. There is no need to enter the Supplier details again into these individual applications as this is already part of your Supplier common data.
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Edit Supplier Information
To edit your supplier information, select the Edit icon.
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You will be able to update all fields as needed and select Save once your required updates have been made.
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Shipping Order
Clicking on the Shipping Orders link will take you to the Superhero Freight Shipping Orders page, which lists all the Shipping Orders for that particular Supplier.
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Communicator Activity
The Communicator Activity section displays data entered into the Communicator Application. The Communicator Application allows you to capture all the communications you have had with your Supplier so that this communication is not hidden in emails or Excel documents and is hard to manage, especially when you need to re-order stock.
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The Communicator Activity link takes you to an overview for the chosen Product for that particular Supplier. From here you can use the Filters section to search for e.g. all active Products for that Supplier. The Filter section can be minimised by clicking on the little arrow.
To view, edit or delete, just select one of the Action options.
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Once you view a Communicator Activity, you can also edit from this page too by clicking on the Edit button.
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