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Table of Contents

Table of Contents
Note

Note - Before creating a Consolidated SRN, you will need to purchase Pre-Buy CBM. Learn more about Pre-Buy Freight HERE

WHERE is the SRN required

The SRN needs to be on EACH OUTER CARTON, along with the additional shipping marks which are required. Lean more about shipping marks HERE

WHY is the SRN required

The SRN is the reference which links your products to your Superhero Freight account. Without the SRN to identify your products, the Superhero Freight team will not be able to process your shipment adequately and in a timely manner.

WHEN is an SRN required

As soon as you have placed your order with your supplier, ensure you create an SRN (Shipping Reference Number) inside your Superhero Freight application.

Create an SRN

Open Superhero Freight application from within the Superhero Eco-System

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Select Create new order in order to generate an SRN

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Select Create Consolidated Order to create an SRN which will utilise the Superhero Freight consolidation service

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Enter in the following details which are required to create an SRN

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Field Name

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Purpose

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Mandatory/Non Mandatory

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Supplier

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Select your supplier you are purchasing your products from. Learn more about creating a Supplier

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Mandatory

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Origin Country

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Select which country your supplier is located in, being either China, United Kingdom or United States of America. Superhero Freight only ship from these countries currently. If you need to ship from a different country, this will need to be done through a Direct Shipment Order. Learn more about Direct Shipments

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Mandatory

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Contact Email

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The email address that needs to be used for all communication with the supplier. Note - This is important as this email will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port

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Mandatory

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Contact Phone Number

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The contact phone number that needs to be used for all communication with the supplier. Note - This is important as this phone number will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port

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Mandatory

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Address 1

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The street address of where the supplier is located

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Mandatory

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Address 2

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Additional address Information is applicable for where you supplier is located

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Non-Mandatory

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City

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The city where the supplier is located

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Mandatory

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Postcode/Zipcode

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The registered postcode of where your supplier is located

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Mandatory

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Country

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The country your supplier is located in

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Mandatory

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Region

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The region your supplier is located in

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Non-Mandatory

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Notes

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Add any additional information which you would like to store related to this supplier

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Non-Mandatory

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Your list of suppliers will be displayed and you will be able to view a summary of the details entered for a specific supplier

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View Supplier Information

Display a specific suppliers information, select the View icon on the relevant record.

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The MAIN INFO tab displays all the supplier specific information previously captured. This data is now available for use in other applications and processes such as Shipping Order (SRN) creation, Purchase Order creation, Supplier Communications. There is no need to enter the supplier details again into these individual applications as this is already part of your supplier common data.

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The COMMUNICATIONS tab displays data entered into the Communications application. The communications application allows you to capture all your communication you have had with your supplier so that this communication is not hidden in emails or excel documents and is hard to manage, especially when you need to re-order stock. Learn more about Supplier Communications application.

Edit Supplier Information

Edit your supplier information, select the Edit icon

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You will be able to update all fields as needed and select Save once your required updates have been made

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Create Supplier Information

Select Add Supplier to create a new supplier entry

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Enter in the relevant values in the required fields.

Mandatory fields indicated with a red asterisk next to the field name.

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The following fields are required on the Supplier Information entry

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Field Name

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Purpose

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Mandatory/Non Mandatory

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Name

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Supplier Company Name

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Mandatory

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Contact Name

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The persons name who you are dealing with who works for the company who will be manufacturing your products

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Mandatory

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Contact Email

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The email address that needs to be used for all communication with the supplier. Note - This is important as this email will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port

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Mandatory

...

Contact Phone Number

...

The contact phone number that needs to be used for all communication with the supplier. Note - This is important as this phone number will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port

...

Mandatory

...

Address 1

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The street address of where the supplier is located

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Mandatory

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Address 2

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Additional address Information is applicable for where you supplier is located

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Non-Mandatory

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City

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The city where the supplier is located

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Mandatory

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Postcode/Zipcode

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The registered postcode of where your supplier is located

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Mandatory

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Country

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The country your supplier is located in

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Mandatory

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Region

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The region your supplier is located in

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Non-Mandatory

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Notes

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Add any additional information which you would like to store related to this supplier

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Non-Mandatory

Image RemovedFreight Services is an end to end freight service covering all your shipping needs.

Your Products will be shipped with other Members giving you a more streamlined and cost effective service.

When you create a Consolidated SRN, if you have purchased CBM previously, you will be able to utilise 80% of your pre-bought CBM. However, if you have less than 80% or none at all, you will be able to pay for your freight at the checkout stage without having to purchase any more CBM.

Follow the details to Create a Consolidated Shipping Order.

Full details of the service we provide is shown in detail in the 'What is Freight?' section.

Info

If you wish to import your UK Orders under your UK Company in order to reclaim VAT please contact Support!