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No, we have arranged bi-weekly payments as we believe that if researched correctly, the level of sales will cover the repayment amountsWe do look forward to partnering with you. And we understand that impacts can happen. Please reach out to us to discuss why you need more than 7 payments and we will work with you if possible. Please note that there will be an administrative fee for this of $40. |
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From placing the order, if there are delays in production or shipping, we will keep you informed. If the products take longer than the 12 week period to come into stock, then we will re-evaluate the 12 week holiday period in liaison with the suppliers suggested timeframesYou have 21 days to start selling your products on Amazon before repayments begin. If you are having difficulties within this window, please contact us at capital@marketplacesuperheroes.com and we can discuss the options. |
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No, this is included in the terms of the loan. The calculator works out the freight costs, including the cost of purchasing the CBM. This is built in and cannot be separately calculatedGuess what, you don’t need to. A big bonus of Capital Club is the partnership with Superhero Freight. Superhero Capital can take advantage of the best and most exclusive freight rates because it is part of the same company group. This means that your costs are kept down to a minimum and you don’t need to use your own CBM to ship the goods. |
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No, all successful SH Capital Members must be SHF Members and must use SHF With all the steps involved we are not currently able to support alternative Freight Forwarding options. All successful Superhero Capital applications must be Superhero Freight members and must use Superhero Freight to transport their goods. |
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No, the loan covers all the products and services normally provided by SHF. If you wish to order small quantities of products, you cannot apply for the capital for the product / products and then arrange your own shipping. |
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No, SH Capital will fund sea freight onlyWith all the steps involved we are not currently able to support alternative Freight Forwarding options. All successful Superhero Capital applications must be Superhero Freight members and must use Superhero Freight to transport their goods. Superhero Capital currently funds Sea Freight Only. |
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No, our team will create the SRN and create the CBM on our EcoSystem and it will be assigned to SuperHero Freight. |
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No, our loan process is to calculate the loan amount from scratch including currently the process must include the deposit as this is part of the full calculation for Superhero Capital. The amount includes deposit and shipping costs. We Superhero Capital will have ownership of the stock until it is paid for - just like a standard loan agreement on a car or mortgage on your home. |
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Typically the APR sits at 20% however members of some programmes such as our Unite programme or Capital Club, are able to claim capital at a unique APR rate. |
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NoAccess to the stock will be delivered in stages based on deposit amount and repayments. You will have access to an amount related to your deposit payment. So for example, if you have paid a 30% deposit then you will have access to 30% of the goods, 10% deposit will give you access to 10% of the goods etc. |
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You can make early repayments. However there will be a charge for doing so. Having provided the capital to enable you to fly out of the blocks, we want a very small part of that successNice job gathering your funds and improving your cash flow. We would be happy to have you complete your repayments early. You can set this up with the Capital Team through support. Please note that there will be an administrative fee of $40. |
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We do. Not you! Us. You pay us the deposit and we pay the supplier, as we remain the owners of the majority of the product order until you have made the necessary repayments. |
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Again, that's us. We will place the order and liaise with you on that. Any packaging issues etc., we will ask for the supplier to contact you directly. |
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Yes, our Freight Support Team will keep you informed and you will know when the goods have arrived and been checked in. |
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SuperHero Solutions will send you an overall invoice and separate invoices for every repayment for your recordsSuperhero Capital sets up your invoices through our payment account Superhero Solutions. In combination with GoCardless. Invoices will be sent three days prior to the payment due date. |
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Superhero Capital does not include photography or any other solution service. All services, such as listing, photography, PPC, translation, etc… are handled by you so that you can select the services you want and need. |
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As soon as the shipment arrives in the warehouse(s) it will be checked in following normal SHF processes. Once the check-in is complete you will be notified and your stock will appear in the Ecosystem. |
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A quality check is not included with Capital Club. You can order it with a separate service provider if you would like that service provided. |
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If you no longer wish to use Capital, you can request a refund up to 30 days after signing up with your initial payment- after this 30 day period, no refunds shall be approved. |
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When signing up to Capital Club you are agreeing to a one-year subscription to Capital. |
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There will be no pausing*, cancellation, or refunds after the 30 day period (described above). *We understand that there can be impacts on your business. Please stay in contact with us before and during these situations. In some situations due to unexpected events, we may offer (within the 30 day period described above) a single pause for one term (one 3-month cycle). |
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You will not make any repayments until your goods have arrived in the largest marketplace for 21 days. That gives you 21 days of selling before you have to give us a penny. |
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You will be responsible for all storage costs of the product. |