Table of Contents
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Introduction
As soon as you have placed your order with your supplier, ensure you create an SRN (Shipping Reference Number) inside your Superhero Freight application.
The SRN is the reference which links your products to your Superhero Freight account. Without the SRN to identify your products, the Superhero Freight team will not be able to process your shipment adequately and in a timely manner.
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Note - Before creating a Consolidated SRN, you will need to purchase Pre-Buy CBM. Learn more about Pre-Buy Freight HERE |
Where is the SRN required
Product Common Data - A product must be linked to a supplier, and all of the suppliers you have created will be available in the supplier drop down list
Communication application - The communication application allows you to track all your communication with your supplier
SRN creation - In order to create an SRN, a supplier needs to be selected from the list of suppliers you have created
Purchase Order creation - When creating a purchase order for your supplier, the details of the supplier are required on the purchase order. Select the supplier from the supplier drop down list
SHF team to liase with your supplier - The Superhero Freight Team will use the details provided on your supplier information in order to contact your supplier and organise delivery of your products to the SHF warehouses in China
The SUPPLIER Common Data Section can be accessed through the Superhero Eco-System Home page by selecting SUPPLIERS on the left side navigation panel.
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Your list of suppliers will be displayed and you will be able to view a summary of the details entered for a specific supplier
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View Supplier Information
Display a specific suppliers information, select the View icon on the relevant record.
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The MAIN INFO tab displays all the supplier specific information previously captured. This data is now available for use in other applications and processes such as Shipping Order (SRN) creation, Purchase Order creation, Supplier Communications. There is no need to enter the supplier details again into these individual applications as this is already part of your supplier common data.
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The COMMUNICATIONS tab displays data entered into the Communications application. The communications application allows you to capture all your communication you have had with your supplier so that this communication is not hidden in emails or excel documents and is hard to manage, especially when you need to re-order stock. Learn more about Supplier Communications application.
Edit Supplier Information
Edit your supplier information, select the Edit icon
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You will be able to update all fields as needed and select Save once your required updates have been made
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Create Supplier Information
Select Add Supplier to create a new supplier entry
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Enter in the relevant values in the required fields.
Mandatory fields indicated with a red asterisk next to the field name.
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The following fields are required on the Supplier Information entry
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Field Name
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Purpose
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Mandatory/Non Mandatory
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Name
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Supplier Company Name
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Mandatory
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Contact Name
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The persons name who you are dealing with who works for the company who will be manufacturing your products
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Mandatory
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Contact Email
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The email address that needs to be used for all communication with the supplier. Note - This is important as this email will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port
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Mandatory
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Contact Phone Number
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The contact phone number that needs to be used for all communication with the supplier. Note - This is important as this phone number will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port
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Mandatory
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Address 1
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The street address of where the supplier is located
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Mandatory
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Address 2
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Additional address Information is applicable for where you supplier is located
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Non-Mandatory
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City
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The city where the supplier is located
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Mandatory
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Postcode/Zipcode
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The registered postcode of where your supplier is located
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Mandatory
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Country
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The country your supplier is located in
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Mandatory
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Region
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The region your supplier is located in
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Non-Mandatory
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Notes
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Add any additional information which you would like to store related to this supplier
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Non-Mandatory
Freight Services is an end to end freight service covering all your shipping needs.
Your Products will be shipped with other Members giving you a more streamlined and cost effective service.
When you create a Consolidated SRN, if you have purchased CBM previously, you will be able to utilise 80% of your pre-bought CBM. However, if you have less than 80% or none at all, you will be able to pay for your freight at the checkout stage without having to purchase any more CBM.
Follow the details to Create a Consolidated Shipping Order.
Full details of the service we provide is shown in detail in the 'What is Freight?' section.
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If you wish to import your UK Orders under your UK Company in order to reclaim VAT please contact Support! |