Introduction
A Supplier is an entity that supplies goods and services to your business. A Supplier can be a manufacturer, distributor, trading company or any other entity that you will be interacting with.
The Supplier Common Data section allows you to enter and maintain all your Supplier relevant information related to your business. This enables you to only enter this data once and it is readily available in other applications within the Superhero Eco-System.
Note - The information entered for your Supplier needs to be correct and up to date. This information is used by the Superhero Freight team in order to contact your Supplier and organise delivery of your products to the relevant port. If the details are not correct, this will delay the process and potentially result in your Products not being loaded to a container in a timely manner.
Where is the Supplier data used
Product Common Data - A product must be linked to a Supplier and all of the Suppliers you have created will be available in the Supplier drop down list.
Communication application - The communication application allows you to track all your communication with your Supplier.
SRN creation - In order to create an SRN, a Supplier needs to be selected from the list of Suppliers you have created.
Purchase Order creation - When creating a purchase order for your Supplier, the details of the Supplier are required on the purchase order. Select the Supplier from the Supplier drop down list.
SHF Team to liaise with your supplier - The Superhero Freight Team will use the details provided on your Supplier information in order to contact your Supplier and organise delivery of your products to the SHF warehouses in China.
The Supplier Common Data Section can be accessed through the Superhero Eco-System Home page by selecting Suppliers on the top navigation panel.
Your list of Suppliers will be displayed and you will be able to view a summary of the details entered for a specific Supplier.
View Supplier Information
To display a specific supplier's information, select the View icon on the relevant record.
The MAIN INFO tab displays all the supplier specific information previously captured. This data is now available for use in other applications and processes, such as Shipping Order (SRN) creation, Purchase Order creation and Supplier Communications. There is no need to enter the Supplier details again into these individual applications as this is already part of your Supplier common data.
The COMMUNICATIONS tab displays data entered into the Communications application. The Communications application allows you to capture all your communication you have had with your supplier so that this communication is not hidden in emails or Excel documents and is hard to manage, especially when you need to re-order stock. Learn more about Supplier Communications application.
Edit Supplier Information
To edit your supplier information, select the Edit icon.
You will be able to update all fields as needed and select Save once your required updates have been made.
Create Supplier Information
Select Add Supplier to create a new supplier entry.
Enter in the relevant values in the required fields.
Mandatory fields indicated with a red asterisk are next to the field name.
The following fields are required on the Supplier Information entry:
Field Name | Purpose | Mandatory/Non Mandatory |
|---|---|---|
Name | Supplier Company Name | Mandatory |
Contact Name | The person's name who you are dealing with who works for the company who will be manufacturing your products. | Mandatory |
Contact Email | The email address that needs to be used for all communication with the supplier. Note - This is important as this email will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port. | Mandatory |
Contact Phone Number | The contact phone number that needs to be used for all communication with the supplier. Note - This is important as this phone number will be used by the Superhero Freight team to contact your supplier to organise delivery of your products to the Chinese port. | Mandatory |
Address 1 | The street address of where the supplier is located. | Mandatory |
Address 2 | Additional address Information is applicable for where your supplier is located. | Non-Mandatory |
City | The city where the supplier is located. | Mandatory |
Postcode/Zipcode | The registered postcode of where your supplier is located. | Mandatory |
Country | The country your supplier is located in. | Mandatory |
Region | The region your supplier is located in. | Non-Mandatory |
Notes | Add any additional information which you would like to store related to this supplier. | Non-Mandatory |