Amazon Image Issues

Image rules resulting in suppression

Required Action

Where Prohibited

Image rules resulting in suppression

Required Action

Where Prohibited

Text/Logo/Graphics/Watermarks

We believe the main image has text, logo, graphic or watermark, which is not permitted for this product type. Please submit a compliant image to lift the suppression.

Any main image

Non-White Background

We believe the main image has a non-pure white background (RGB 255 255 255), which is not permitted for this product type. Please submit a compliant image to lift the suppression.

Any main image

Cropped Product

We believe the main image has a portion of the product cropped (missing), which is not permitted for this product type. Please submit a compliant image to lift the suppression.

Any main image

Product not outside of packaging/has package tags

We believe the main image has your product in packaging or brand/swing tags which is not permitted for this product type. Please submit a compliant image to lift the suppression.

Any main image

Propping

We believe the main image has props that are inside your product or obscures/surrounds your product, which is not permitted for this product type. Please submit a compliant image to lift the suppression.

Any main image

Blurriness or pixelation

We believe the main image has a blurred or pixelated product, which is not permitted for this product type. Please submit a compliant image to lift the suppression.

Any image

Product Too Small

We believe the main image has a product that is too small in the image frame, which is not permitted for this product type. Please submit a compliant image to lift the suppression.

Any image

Prurient

We believe the main image has prurience, which is not permitted for this product type. Please submit a compliant image to lift the suppression.

Any image

Multiple Product Views

We believe the main image has multiple images of a single product, which is not permitted for this product type. Please submit a compliant image to lift the suppression.

Any main image of apparel

Human Model

We believe the main image has a human model for a non-clothing product, which is not permitted for this product type. Please submit a compliant image to lift the suppression.

Any main image in softlines (for example: kids, baby, shoes, luggage, watch, jewelry) except adult apparel.

Mannequin

We believe the main image has a mannequin, which is not permitted for this product type. Please submit a compliant image to lift the suppression.

Any image of apparel or accessories

Model in non-standing position

We believe the main image has a model in non-standing position, which is not permitted for this product type. Please submit a compliant image to lift the suppression.

Any main image of apparel

Bad ASIN or Variant

Your file could not be associated with an ASIN and/or variant. Upload a file that meets naming requirements.

Any main image

Unsupported file suffix

Your file type is not allowed. Upload a file with an acceptable format.

Any main image

Image file was corrupted or of an unexpected format

Confirm that your file is smaller than 10,000 pixels on the longest side, is not corrupt, and is in the correct file format (JPG, TIF, PNG, GIF in either RGB or CMYK).

Any main image

Image dimensions too small

Upload an image that is larger than 500 pixels on its longest side. Images that are larger than 1,000 pixels will enable zoom functionality on the site.

Any main image

Authoritative image already exists

If a preferred image already exists for your ASIN and variant, your image will be rejected.

Any main image

Resubmission of previously accepted/rejected images

This exact image file has already been submitted. If your ASIN still requires an image for this variant, ensure that you are uploading an image that meets requirements.

Any main image

Unknown internal error

An unknown failure occurred. Please try your upload again.

Any main image

Image with identical ASIN and Variant submitted

An image with this ASIN and variant was submitted after this file was submitted. We will always accept the latest image submission. Ensure that you have uploaded the correct image.

Any main image