How to Change Payment or Manage your Coaching Call Code
- Carl Vereen (Unlicensed)
- Lisa Prinsloo
If you need to change your payment method or wish to cancel your program subscription, please reach out to support.
Did your Coaching Call Code get canceled?
The process for resolving a canceled Coaching subscription has three main steps:
Access the subscription portal (log in if registered)
Access the subscription management page
Manage the subscription
Login to the subscription portal
There are serval options for canceling your subscription. Please review the options below to find the one that best suits your needs.
Email Link (from sales confirmation or other appointments)
Email Link
After you have completed signing up for your 6FHB subscription you will receive an email confirmation. From this email you can use the button “Change/Cancel Subscription” to manage your subscription.
Below is an example image, please note that the invoice may change in layout but will have similar content:
Website Portal
You can access the website here and login in if you have preregistered with the scheduler. From the scheduler you can access your subscription by clicking on the subscription link (the name of your subscription), and then manage your subscription.
Below is an example image, please note that the layout may change but there will be similar options:
Access the subscription management page
After navigating to the subscription page, review the details of the subscription to make sure you are managing the correct subscription.
Below is an image of a subscription management page:
Manage the subscription
To change your payment method please click on the “Change Card” button.
Once the card has been updated the subscription should become active again
If you update your card and the subscription still shows canceled, please email support@marketplacesuperheroes.com
After you have adjusted your subscription, you will receive a confirmation of the changes.