Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 11 Next »

The Forgot Password? option on the sign-in page can be used to reset your password when required. 

Select the Forgot Password? link on the sign-in page. Provide the email address that is associated with your Superhero Eco-System account and select the Reset Password button. After doing so, you will receive an email in the relevant mail box with a link that will allow you to reset your account password.

Your password may also be changed at any time when logged into Superhero Eco-System.

Select Forgot Password?

Enter the email address associated with your account and select Reset Password

The link to reset your password is only valid for a short period of time and will expire after the time has passed. If the link becomes invalid, you will be redirected to a page where this message is shown: "invalid token. Please, request a password reset link." If this message appears on the screen, you will need to repeat the password reset process as described in this tutorial. 

For a valid link, you will be redirected to the Password Reset Form, where you will be allowed to create a new password for your Superhero Eco-System account. Enter a new password for your account and then confirm it. Once finished, click on Sign In

You will also receive a confirmation email to show that the password for your account has been reset. If you did not attempt to reset your password and receive an email regarding a password reset, contact Marketplace Superhero support immediately at support@marketplacesuperheroes.com . This is a security measure to ensure you are aware of any account changes such as a password reset. 

  • No labels