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Pre-buy

As we have already mentioned, we have the ability to “Pre-sell” space, or in other words you can “Pre-buy” space. This allows for a great reduction in pricing per cube and also allows you to future proof shipments. In order to take advantage of Pre-buying, part of this Pre-buy must be a future shipment i.e. you cannot Pre-buy 10 CBM and then immediately ship 10 CBM. Also your Pre-buy must cover at least 2 shipments.

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Terminal Fees

A Terminal Fee of $150 will apply for each member per container. From experience, we have seen these fees anywhere from $250 plus but we have managed to reduce this down to 1 cost per member per container. Therefore, if you have 4 products from 3 different suppliers (in the same container), then the fee will still only be $150.

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In order to get FOB costs, you may need to give your supplier the details of the warehouse that you want the goods delivered to. The following are the contact details for our two warehouses in China:

For FOB Ningbo

Helka Express International (China) Co Ltd
No. 699 Jingang Middle Road
Beilun District
Ningbo
Monday to Sunday, 08:00-17:00hrs

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For Ningbo to USA shipments contact:
Michelle Liu - nb-michelle.liu@helka.com.hk

Phone : +86 574 87262852

For FOB Shenzhen

Helka Express International (China) Co Ltd
No. 1 Qingshuihe Road
Louhu District
Shenzhen
Monday to Friday - 24hrs, Saturday & Sunday 08:30-18:00hrs

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We here at Superhero Freight would respectfully ask that you refrain from personally contacting these warehouses directly as the communication chain is quite strict. We need to be able to monitor it all to make sure we can keep on top of everything to ensure a smooth shipping process. If communications happen that we don't know about, there will be problems with your shipment. If you have any queries, please go through our support channel. ===================================================

Direct Shipments

Watch this video first

https://www.thesuperherouniversity.com/products/superhero-freight-application-training/categories/847024/posts/3386486

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Shipping Schedule

https://docs.google.com/spreadsheets/d/1nfBBP0I2sTmgEv-VyntFPUFdDG9rF-4iBqFzej0xqPs

Amazon Returns
https://www.cognitoforms.com/CunninghamGlobalLtd/AmazonRemovalOrder

Free training Videos - see this post

https://www.facebook.com/groups/304608673393972/permalink/458115158043322/


For more information, see the FAQ in the software application
https://app.superherofreight.com/user/faq