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General

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titleWhere can I find the addresses for the warehouses in China?

The warehouse addresses can be found Addresses and Contacts under Prepare Your Ship in the SuperHero Freight Resource Guide.

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titleWhere can I find the SuperHero Freight warehouse addresses?

The warehouse addresses can be found Addresses and Contacts under Prepare Your Ship in the SuperHero Freight Resource Guide.

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titleWhat is a Shipping Reference Number (SRN)?

The SRN is a shipping reference number which is an identifier that links your products to you during the shipping process. The SRN is used to identify and track your shipments as they move through the manufacturing and shipping process.

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titleWhat is the new Creation Fee that has replaced the Terminal Fee?

The Creation Fee was implemented on 1 January 2021 with an introductory price of $75, which is half the Terminal Fee.  The price won’t stay this low forever however, it will still be lower than the $150 Terminal Fee.

Every time we import a container, there are terminal fees levied by the port, handlers and the Government.  To encourage everyone to sell globally, this reduction means that you will be able to make bigger savings on your freight.

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