Versions Compared

Version Old Version 9 New Version Current
Changes made by

Lisa Prinsloo

Emma Mooney

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Expand
titleWhere can I find the addresses for the warehouses in China?

The warehouse addresses can be found Addresses and Contacts under Prepare Your Ship in the Freight Resource Guide.

Expand
titleWhere can I find the SuperHero Freight EnZone warehouse addresses?

The warehouse addresses can be found Addresses and Contacts under Prepare Your Ship in the Freight Resource Guide.

Expand
titleWhat is a Shipping Reference Number (SRN)?

The SRN is a shipping reference number which is an identifier that links your products to you during the shipping process. The SRN is used to identify and track your shipments as they move through the manufacturing and shipping process.

...

Expand
titleWhat criteria do I need to meet in order to qualify for shipping my good in a Consolidated Container?

You will need to satisfy the following points:

  • You must have a Shipping Reference Number (SRN).

  • Shipment must be leaving either Shenzhen (in the south) or Ningbo (in the North East) in China.

  • Shipments must be FOB pricing from these ports.

  • Your goods must be delivered from your supplier within the 7 day consolidation window.

  • You must have Pre-bought CBM in order to use our containers.

Expand
titleWhat does Free On Board (FOB) mean?

Free On Board is an Incoterm which means that the cost of goods provided by the Supplier includes delivery of the goods to a specified point i.e. our warehouses at either Shenzhen or Ningbo. 

When dealing with the Supplier, ensure you state that the FOB charge should include all the required customs and export documentation for each destination as each destination is considered a different shipment that requires its own set of documents/costs.   Also state either FOB Shenzhen or FOB Ningbo.

Origin and Destination Warehouse details can be found here.  As new Warehouses come on board, these will be added in.

...

Expand
titleWhat if my supplier insists on using EXW pricing?

SHF EnZone cannot accept shipments that are EXW pricing, as we do NOT organise transportation of your products from the supplier to the port.  Nor does SHF EnZone complete the customs declarations on your behalf. We recommend to always insist that your supplier does this for you, otherwise you may have to find a new supplier.  Of course if you aren’t using SHFEnZone, then the choice is yours!

Expand
titleWhat ports does SuperHero EnZone Freight use?

The only two ports port that SHF EnZone uses are is Ningbo and Shenzhen.  When dealing with a supplier and getting your pricing, you will always want to ask for FOB Ningbo or FOB Shenzhen.

Expand
titleWhat is a recommended MOQ (Minimum Order Quantity) for your first trial order?

This will depend on whether you are going to be selling globally from the start.  If you are going global, you will require 2 orders - one going to the UK and one going to the US (and perhaps you may also consider Australia or Canada as well - making it 2 or 3 or 4 orders in total).  A conservative MOQ for two countries would be about 500 units. A breakdown of about 60% to the US, and 40% to the UK. If Australia or Canada are is in the mix, then account for about 10% of your trial order to go there and adjust either the US or UK numbers to reflect this.  If your plan is to just start in one country initially, then a good MOQ would be in the 200-300 range.

...