Create a Replenishment Order early enough to ensure you do not run out of stock on Amazon. The duration of sending stock into Amazon is typically a few days to a week, however there could potentially be delays. Ensure you allow enough time for your stock to be processed and sent into Amazon.
Ensure you have already created your FBA Inward shipping order from your Amazon Seller Central account.
Ensure you have downloaded your shipping labels from your Seller Central account. Without these labels, the SuperHero Freight warehouse will not be able to send your stock into Amazon.
Follow the step-by-step process to creating a new case packed replenishment order.
From the Dashboard, click on Replenishments under the Freight section on the left navigation.
Then either click on the easy access button + at the top of most pages in the EcoSystem or Create.
Select either Create Case Packed Order or Create Individual Items order.
This example shows the steps for Creating a Case Packed Order.
Refer to the difference between Case Packed and Individual Items to ensure you select the correct option.
N.B. Please ensure that you have stock in the Warehouse you choose. If not, when you go onto the next page, there will be no product option for you to select. You will also need to have created a replenishment order in your Amazon Seller Central account as you will need the FBA Order ID and Carton Label files to complete your order.
Enter in the following details which are required to create a Case Packed replenishment order.
Field Name | Purpose | Mandatory/Non Mandatory |
|---|---|---|
Warehouse | This is the Superhero Freight warehouse your products will be despatched from. The warehouse locations are as follows:
| Mandatory |
Marketplace | The Amazon marketplace you will be sending your products to. | Mandatory |
Courier | The courier relevant to the specific marketplace will default into this field. This is important for the warehouse to know if your replenishment order will be picked up by different couriers. When creating your FBA Inward order in your Amazon Seller Central account, the following options apply:
| Mandatory |
FBA Order ID | When creating the replenishment order in your Amazon Seller Central account, you will be assigned an FBA Order ID. Enter this value into the FBA Order ID field. This allows for your replenishment order from SuperHero Freight and your Amazon Seller Central account to easily be matched up. This FBA Order ID will also be on your labels which you downloaded from your Amazon Seller Central account. | Mandatory |
Carton Label Files | Once you have created your FBA Order in your Seller Central account, Amazon will provide you with FBA labels which need to be attached to each master carton you are sending into Amazon. You need to provide the respective SuperHero Freight warehouse with these labels so that they can attach the labels to your master cartons being sent to Amazon. | Mandatory |
You can add additional Carton Label Files by clicking on Add file or select Delete File to remove an attachment. Select Next to move to the following screen.
Select the Product you would like to replenish from the dropdown list. The Select Product tab will only display products that are in stock in the warehouse you chose on the previous screen.
The Product type is also shown after the SKU. Please ensure you choose the correct SKU and Product type.
You can search for a specific product by typing in the initial characters of the SKU. The product list will dynamically reduce to only show you the products that have the characters you searched for. If you are replenishing more than one product, click on the Add Product button to add another product.
Select the carton configuration for the product you will be sending to Amazon. In some cases, there might be multiple carton configurations for the product stored at the respective warehouse. Just select the one you require.
Select Product Label if you need your products relabelled before they are sent to Amazon. The warehouse team will use the product labels which have been loaded up in the product common data section under FNSKU file. If you tick Product Label and you didn’t load the file under FNSKU then you will get an error message as below.
 |  |
If you don’t have sufficient cartons that are ‘Replenishment Ready’, you will receive a warning message.
Keep in mind that if you select to have the products relabelled, there will be a cost involved to carry out the work at the respective warehouse.
Your Cartons in Stock and Replenishment Ready fields will be populated with the available quantities once the relevant Product and Carton Configuration fields have been entered.
The Cartons in Stock field displays how many cartons are in stock for this product at the warehouse you chose on the previous page.
The Replenishment Ready field will show the number of cartons which can be replenished. If there are cartons of this product in the Amber Zone, then these cartons cannot be sent to Amazon until the issues are corrected. Only products in the Green Zone can be replenished.
Enter in the number of cartons you would like to send into Amazon.
2. In order to add another product to the replenishment order, select Add product.
3. Select Preview to complete the replenishment creation process.
Review the information you have provided for the replenishment order and select Complete.
A notification will be displayed showing the successful creation of the replenishment order. The replenishment order will also be added into the replenishment summary list.
The replenishment order is then placed in Pending status. The Superhero Freight warehouse team will be notified of your replenishment order and process it accordingly.
