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What do you need help with?

 How do I get in touch with Support?

General support questions - support@marketplacesuperheroes.com

Freight support questions - support@superherofreight.com

UK Accounting / UK Ltd Set Up - support@superherooffice.com

 What are the Support email addresses?

General support questions - support@marketplacesuperheroes.com

Freight support questions - support@superherofreight.com

UK Accounting / UK Ltd Set Up - support@superherooffice.com

 What is a Company Registration Number?

This is the unique number issued to you when your company is registered. This number is referred to differently depending on the country you are in:

  • USA - EIN or Employer Identification Number

  • UK - CRN or Company Registration Number

  • AUS - ABN or Australian Business Number

  • CAN - BN or Business Number

 What is VAT?

A VAT number is a value added tax identification number that allows governments to track the VAT activity of registered businesses. It is known by a different name in each country:

  • USA - TIN or Tax Identification Number.

  • UK - VAT or Value Added Tax number.

  • AUS/CAN - GST or Goods and Services Tax.

 What is the Amazon Referral Fee?

This is the fee that Amazon charges you to sell in a particular category on their website and it does vary. You can check the up to date fees on Amazon Central Seller.

 What is a LUCID Number?

Amazon provided a nice presentation guide you can access here:

https://m.media-amazon.com/.../Extended_Producer...

Here are some links that should assist in answering the questions:

Lucid number is here: https://lucid.verpackungsregister.org/

You have to enter into an agreement with "Dual System" from amazon's list: https://www.verpackungsregister.org/.../systems-overview...

More details are here:

http://go.amazonsellerservices.com/.../7m6lm4j/2663083397...

Amazon EPR FAQ:

http://go.amazonsellerservices.com/.../7m6lm4l/2663083397...

 What is EPR - Extended Producer Responsibility - Germany?

Amazon provided a nice presentation guide you can access here:

https://m.media-amazon.com/.../Extended_Producer...

Here are some links that should assist in answering the questions:

Lucid number is here: https://lucid.verpackungsregister.org/

You have to enter into an agreement with "Dual System" from amazon's list: https://www.verpackungsregister.org/.../systems-overview...

More details are here:

http://go.amazonsellerservices.com/.../7m6lm4j/2663083397...

Amazon EPR FAQ:

http://go.amazonsellerservices.com/.../7m6lm4l/2663083397...

 How do I book a free call with the success team?

Scheduled your FREE Superhero Breakthrough Session

It’s the best way to get your Amazon business off the ground and profitable ASAP!

Simply click on the link below to book your spot now. Please make sure to fill in the short application form or your call will be canceled!

http://sc.marketplacesuperheroes.com/e-support-booking

 How do I book a free call with the enrolment team?

Scheduled your FREE Superhero Breakthrough Session

It’s the best way to get your Amazon business off the ground and profitable ASAP!

Simply click on the link below to book your spot now. Please make sure to fill in the short application form or your call will be canceled!

http://sc.marketplacesuperheroes.com/e-support-booking

 My free call with the enrolment team was canceled - What do I do?

Simply click on the link below to book your spot again. Your call might have been canceled or rejected due to an uncompleted application form.

Please make sure to fill in the short application form or your call will be canceled!

http://sc.marketplacesuperheroes.com/e-support-booking

 My free call with the success team was canceled - What do I do?

Simply click on the link below to book your spot again. Your call might have been canceled or rejected due to an uncompleted application form.

Please make sure to fill in the short application form or your call will be canceled!

http://sc.marketplacesuperheroes.com/e-support-booking

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