Note
Create a Replenishment Order early enough to ensure you do not run out of stock on Amazon. The duration of sending stock into Amazon is typically a few days to a week, however there could potentially be delays. Ensure you allow enough time for your stock to be processed and sent into Amazon
Ensure you have already created your FBA Inward shipping order from your Amazon Seller Central account
Ensure you have downloaded your shipping labels from your Seller Central account. Without these labels the Superhero Freight warehouse will not be able to send your stock into Amazon
Open Superhero Freight application from within the Superhero Eco-System
Select Replenishment to view and create Replenishment Orders. The Replenishment Order summary list will display all previously created replenishment orders, and their current status. Depending on the status of the replenishment order, you will be able to view or edit the replenishment order.
Select Create new order to create a replenishment order
Select Create Case Packed Order to send in stock which meets the case packed requirements. Refer to the difference between case-packed and individual products to ensure you select the correct option
Enter in the following details which are required to create a case-packed replenishment order. Select Next to move to the following screen
Field Name | Purpose | Mandatory/Non Mandatory |
|---|---|---|
Warehouse | The Superhero Freight warehouse your products will be despatched from. The warehouse locations are as follows:
| Mandatory |
Marketplace | The Amazon marketplace you will be sending your products to | Mandatory |
Courier | The courier relevant to the specific marketplace will default into this field. This is important for the warehouse to know if your replenishment order will be picked up by different couriers. When creating your FBA Inward order in your Amazon Seller Central account, for the UK and US marketplaces, Amazon use UPS as their preferred courier. For the AU marketplace, Amazon do not have a preferred courier yet, and therefore “SHF Courier” will be populated | |
FBA Order ID | When creating the replenishment order in your Amazon Seller Central account, you will be assigned an FBA Order ID. Enter this value into the replenishment order FBA Order ID field. This allows for your replenishment order from Superhero Freight and your Amazon Seller Central account to easily be matched up, and this FBA Order ID will also be on your labels which you downloaded from your Amazon Seller Central account | Mandatory |
Carton Label Files | Once you have created your FBA Order in your Seller Central account, Amazon will provide you with FBA labels which need to be attached the each master carton you are sending into Amazon. You need to provide the respective Superhero Freight warehouse with these labels so that they can attach the labels to your master cartons being sent to Amazon. | Mandatory |
Add additional carton label files if required by selecting Add File
Select Delete File to remove an attachment
Select Next to continue through the process of creating a replenishment order
Provide the required information to complete the replenishment order process
Select the Product you would like to replenish from the dropdown list. All products which have been created in your product common data will display in the drop down list. The carton configuration will only display for products that are in stock in the respective warehouse.
Search for a specific product by typing in the initial characters of the SKU. The product list will dynamically reduce to only show you the products that have the characters being searched for
Select the carton configuration for the product you will be sending to Amazon. In some cases, there might be multiple carton configurations for the product stored at the respective warehouse
Select Product Label if you need your products relabeled before they are sent to Amazon. The warehouse team will use the product labels which have been loaded up in the product common data section, under FNSKU file. Keep in mind that if you select to have the products relabelled, there will be a cost involved to carry out the work at the respective warehouse
The Cartons in Stock field will display how many cartons are in stock at the respective warehouse for this product
The Replenishment Ready field will show the number of cartons which can be replenished. If there are cartons of this product in the Amber Zone, then these cartons will not be able to be sent to Amazon until the issues is corrected. Only products in the Green Zone can be replenished
Enter in the number of cartons you would like to send into Amazon
In order to add another product to the replenishment order, select Add product
Select Preview to complete the replenishment creation process
Review the information you have provided for the replenishment order and select Complete
A notification will be displayed showing the successfull creation of the replenishment order. The replenishment order will also be added into the replenishment summary list
The replenishment order is then placed in Pending status. The Superhero Freight warehouse team will be notified of your replenishment order and process it accordingly
