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The Pre-buy rates are excellent as you can see, and even for someone who may not be shipping “very much” we have the 5 CBM option which is only $900.

To Pre-buy freight, go to the Freight tab on the left side navigation and select CBM. You will be able to purchase Pre-buy credits from here.

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This has now changed and is called a Creation Fee. The details are covered off in the Creation Fee section.

You will have the following costs on a shipment:

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Consignee, Buyer, Importer, Delivery addresses are all made out as follows:

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Shipping To

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Name/Address

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Contact / Phone No.

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UK Shipments

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{Your name or business name}
c/o Cunningham Global Ltd
Unit 82 Dunlop Commercial Park
Bangor BT19 7HJ
United Kingdom

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Consignee contact details:

  • Don McNair

  • + 44 28 950 72559

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USA Shipments

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{Your name or business name}
c/o Bear Global
1207 N FM 3083 E
Conroe, Texas
USA 77303

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Consignee contact details:

  • Melissa Armstrong

  • +1 936-304-1787

 

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AUS Shipments

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{Your name or business name}
c/o Cooee Global Pty Ltd
Unit 3/ 13 Ford Road, Coomera
Queensland, 4209
Australia

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Consignee contact details:

  • Lisa Prinsloo+61 450431642

(Please note, these numbers are NOT support numbers, they are for Shippers and Courier drivers only, so that they can reach us to organise deliveries of goods.)

In order to get FOB costs, you may need to give your supplier the details of the warehouse that you want the goods delivered to.

The following are the contact details for our two warehouses in China:

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Shipping From

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Name/Address

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Contact / Phone No.

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For FOB Ningbo

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Helka Express International (China) Co Ltd
No. 699 Jingang Middle Road
Beilun District
Ningbo

Mon to Sun: 08:00-17:00hrs

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For Ningbo to UK shipments:
Bryan Yin

For Ningbo to USA shipments:
Michelle Liu

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For FOB Shenzhen

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Helka Express International (China) Co Ltd
No. 1 Qingshuihe Road
Louhu District
Shenzhen

Mon to Fri: 24hrs

Sat & Sun: 08:30-18:00hrs

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For Shenzhen to UK shipments:
Sanna

For Shenzhen to USA shipments:
Cathy Wang

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Important:
Please cc in the co-ordinator for all shipments from both Ningbo and Shenzhen
Amy - amy.cheng@helka.com.hk

We respectfully ask that you refrain from personally contacting these warehouses directly as the communication chain is quite strict. We need to be able to monitor it all to make sure we can keep on top of everything to ensure a smooth shipping process. If communications happen that we don't know about, there will be problems with your shipment. Here is the link to the most current Addresses & Contacts document: Addresses & Contacts

Info

Remember to always look for answers to your freight questions in the SuperHero Freight Facebook page first.

If you have any queries that you can’t find the answer to on the SuperHero Freight Facebook page, please go through our support channel - support@superherofreight.com

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