Watch the video to see where you can find your coupons and how they can be used.
Coupons are assigned to Member's SuperHero EcoSystem accounts as part of program offers, discounts, promotions and services.
Access Coupons from My Accounts → Coupons
Active Coupons
Active Coupons can be displayed in the ACTIVE COUPON tab.
The Active Coupons tab contains the following:
Application Coupons |  |
Superhero Freight CBM |  |
Photographer Coupons, Translator Coupons and Validator Coupons |  |
These coupons are available to be activated for the specific application by selecting Activate coupon.
The following information is displayed in the Active Coupon summary table:
Field | Description |
|---|---|
Application | The Application which the coupon assigned to your SuperHero EcoSystem account is valid for. |
Period | The Period column provides the duration the application is available for. Once the coupon has been activated, the expiry date will be set using the period specified. |
Valid From Date | The Valid From Date column is the date the coupon can be used from. If this date is in the future the coupon will not be available for use. |
Expiration Date | The Expiration Date shows the date the coupon expires. If the coupon has not been redeemed before the expiration date is reached, the coupon is not available for use and will move to the expired coupon tab. |
Redeem Qty | The Redeem Qty specifies how many times a coupon can be used. In most cases the coupons can be redeemed once. |
Action | The Action column contains the functionality to activate the coupon providing access to the specific application. To activate an application coupon, select “Activate Coupon”. |
Once a subscription coupon has been activated, a notification will be displayed confirming the coupon activation.
To confirm the coupon has been applied to the specific application, view your subscriptions from the My Accounts section.
Here you will see the relevant applications you have subscribed to and the date your access to the application expires.
SuperHero Freight CBM Coupon
To activate SuperHero Freight CBM, select Activate Coupon
Once you have activated the SuperHero Freight CBM coupon, a notification will be displayed showing the successful activation of the CBM coupon. The CBM balance will also reflect the coupon activation.
Services Coupons
When using services, additional details need to be captured in the respective application. Follow the process to request a specific service and apply the coupon during the checkout process.
The following details are provided for the services coupons:
Field | Description |
|---|---|
Coupon Code | Coupon Code which is generated when the Coupon is assigned to your SuperHero EcoSystem Account. |
Discount Percentage | The Discount Percentage which will be applied during the checkout process for the respective service. |
Valid From Date | The Valid From Date column is the date the Coupon can be used from. If this date is in the future the Coupon will not be available for use. |
Expiration Date | The Expiration Date shows the date the Coupon expires. If the Coupon has not been redeemed before the Expiration Date is reached, the coupon is not be available for use and will move to the Expired Coupon tab. |
Redeem Qty | The number of times the same Coupon can be redeemed. |
Action | The Action column contains the functionality to open the respective application. |
Utilise a product Photography Coupon by creating a product Photography Request using the Product Photography coupon provided or simply access the Product Photography application directly.
Complete the product photography forms and select your required package. There are full details on how to complete the Product Photography Application.
The total price will be displayed before applying the coupon, select Confirm to proceed.
At the bottom of the posting and packaging instructions page, select the coupon to be applied. If no coupon is available, this means there is no coupon assigned to your SuperHero EcoSystem account for the specific service.
The discount percentage will be applied to the payment amount, and only the balance remaining will require processing
Complete the payment form and proceed with the payment process
A notification will be displayed confirming the transaction was processed successfully.
Expired Coupons
Once a Coupon has reached the expiry date, the coupon will move to the Expiry Coupon tab, and will not be available to be redeemed.
Coupon History
Coupons that have been activated can be viewed in the Coupon History tab.
