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Note
Create an SRN as soon as you have placed
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an order with your
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Supplier. If you are selling wholesale, this is the method you will use.
Ensure you have
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arranged delivery of your direct shipment to the respective
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EnZone warehouse through your own Freight Forwarder.
Ensure your
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Supplier places your shipping marks including the SRN on your outer cartons
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Open Superhero Freight application from within the Superhero Eco-System
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Select Create new order to create an SRN
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Select Create Direct Order to create an SRN which will utilise your own Freight Forwarder
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.
Watch the video on how to create a Direct Shipping Order
From the Dashboard, click on Shipping Orders in the Freight section using the left navigation.
From the Shipping Orders page, either use the quick access menu + at the top of any page in the EcoSystem or click on the Create button on the right.
Then choose your shipping method by selecting Create Direct Order.
This will take you to the Create Direct Shipping order page and will create an order in the EcoSystem where you will utilize your own Freight Forwarder.
Select Your Company from the drop down list.
If you don’t have a Company set up yet, choose ‘Don’t have a company yet' from the drop down list.
You will then see a message at the top of the page. For billing purposes, we need to confirm that if we can’t invoice your Company for any billing relating to your freight order, we can invoice you directly instead by using your personal details.
You have 2 options to proceed:
If you have a Company set up but haven’t input the details yet, you can click on the link which takes you to the Company Common Data and complete your Company details.
Or you can click on the check box to confirm that you don’t have a Company set up yet and that your personal name and address can be used for any billing and invoicing purposes relating to your shipping order.
You won’t be able to proceed until you have followed either step 1 or 2 above.
Enter in the following details which are required to create an SRN.
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Field Name | Purpose | Mandatory/Non Mandatory |
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Your Company | The company you are using to purchase your product. If you don’t have a company set up yet, this isn’t a problem but you will need to agree that any billing will be to your personal name and address. | Mandatory |
Shipping Type | The following options are available:
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Mandatory | ||
Supplier | Select the Supplier who will be supplying your goods. The drop down list contains all the Suppliers you have created in your Supplier common data. Learn more about Supplier Common Data. | Mandatory |
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Port
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Origin Country | Select the country your Supplier manufactures your products in and where they will be shipped from. | Mandatory |
Warehouse |
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Select the EnZone warehouse your products will be shipped to and stored at. If the product is wholesale, the Warehouse should be in the same origin country that you selected. | Mandatory |
Production End Date | The date your products will be ready to be delivered to the respective port after manufacture. Your supplier will need to provide you with this date |
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Mandatory
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Commercial Invoice
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Once your products have been manufactured, your supplier must provide you with a commercial invoice. The commercial invoice needs to be attached to the SRN. This needs to be done for all products being imported. The commercial invoice is used by customs to determine the vat and duties to be paid.
Please note the commercial invoice is not required straight away, however your products will not be loaded into a container without the commercial invoice
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Non-Mandatory
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Packing List
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Once your products have been manufactured, your supplier must provide you with a packing list. The packing list needs to be attached to the SRN. This needs to be done for all products being imported. The packing list is used by customs to determine the vat and duties to be paid.
Please note the packing list is not required straight away, however your products will not be loaded into a container without the packing list
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Non-Mandatory
Enter in the following details which are required to complete an SRN.
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. Alternatively, if your wholesale goods are being shipped by truck, you can input the date that they are leaving the origin warehouse from your wholesale supplier. | Mandatory | |
If your products are being sent via Air Express or truck, enter in the Carrier details if you have them. | Non-Mandatory | |
If your products are being sent via Air express, enter in the Airway Bill Number. | Non-Mandatory |
Select Next to move to the following screen.
Then enter in the Product Information details.
| Note |
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Take care when selecting the Product to ensure that you are choosing the correct type. |
Field Name | Purpose | Mandatory/Non Mandatory |
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Product | The |
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Product drop down list contains all |
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the Products related to the Supplier that you chose. If the product does not appear in the drop down list, check that your product has an “Active” status |
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Mandatory | ||
Quantity of Cartons | The number of master/outer cartons you will be shipping. | Mandatory |
Quantity of Units | The |
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Automatically Calculated
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Commodity Code
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The commodity code is populated from the information added into the Product common data. If the commodity code displays as N/A on the SRN, update the commodity code in the product common data section
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Automatically Populated
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Duty Rate
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The duty rate is populated from the information added into the Product common data. If the Duty Rate displays as N/A in the SRN, update the duty rate in the product common data section
It is critical to provide the correct duty rate, as customs will verify the rate provided, and if it is not correct there could be potential issues with your shipment
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Automatically Populated
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Import carton configuration
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The import carton configuration is a drop down list which is pre-populated with the carton dimensions previously entered in for the product in the Product common data. If the carton configuration drop down is empty, you will be able to proceed and populate the carton dimensions directly on the SRN
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Automatically Populated
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Carton Length, Carton Width, Carton Height, Carton Weight
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Enter in the carton length, carton width, carton height and carton weight you have received from your supplier.
The dimensions entered must be correct, as the cbm calculated for the shipment will be deducated from your Superhero Freight CBM balance
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Mandatory
Select Preview to review all the details entered on the SRN before submitting the SRN
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Select Complete to complete the creation of the SRN
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Once the SRN is created, the status will be set to PENDING
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Hover over the status PENDING to view the status definition
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number of units per carton. | Mandatory |
Select Add Product to include additional products onto the same SRN. This can only be done if…
you have multiple products being manufactured from the same Supplier, and;
if they are to be delivered to the same EnZone warehouse.
Select Delete line to get rid of any unwanted lines you may have added.
Then click on Next to proceed to preview the SRN before submitting.
Review the details and select Complete to submit the Shipping Order.
You will receive a notification confirming your Shipping Order has been successfully added.
You will also need to download the Shipping Marks for your order. There will be a link included in the message which will take you through to the Help pages to give more information about how the Shipping Marks work.
To help your Supplier understand what is needed, you can click on the ‘Supplier Instructions’ link and send this pdf document to the Supplier so they understand where on the carton to place the shipping marks.
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When you set up a new product, there is now a 40 character limit for the description. If you have an older product with a longer description than 40 characters, this may not all fit on the shipping marks. Please consider reducing the size of the product description in the product common data. |
There are 2 options for the Shipping Marks. If you click on the top link as shown, these Shipping Marks will cover off all products for the shipping order. This can be used if your cartons are of similar sizes.
However, if the cartons differ in size, then you can go into each individual product line and download the Shipping Mark label that is relevant for the size of that product carton.
If you are only ordering one product, then it doesn’t matter which Shipping Mark box you use.
There will be 2 labels to be added for each carton and you can choose from 1 up, 2 up or 4 up depending on the size of the carton.
1 up - 1 label per A4 sheet
2 up - 2 labels per A4 sheet
4 up - 4 labels per A4 sheet
If you are unsure which size label will be needed, then send all sizes to your Supplier and let them make the decision on the most appropriate size to add to the cartons.
Once the Direct Shipping Order has been created, the Status will be set to Pending. The colored circle icon will tell you what the Status is at a glance but you can see a fuller Status description by hovering over the colored circle icon.
The SRN is displayed in the left hand column. Ensure this is the reference provided to your Supplier.
You can also view and edit your order.
| Info |
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Refer to the Statuses which will explain what each Status means. |