This section describes the prerequisites for using the Superhero Freight application. The data within the Superhero Eco-System Ecosystem is linked in such a manner that data is entered in once, and the data is then reusable in all the applications within the Superhero Eco-SystemEcosystem. There are a few steps you need to complete before shipping from China.
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Agree FOB terms from Supplier to SHF Freight warehouse in China;
FOB terms should be for Ningbo or Shenzhen.
So with all of that said, let’s get down to business. For your future shipment to qualify for shipping in a CC (Consolidated Container), there are a number of variables that must be met.
You must have a SRN (Shipping Reference Number) which you can get by following the process below
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The shipments will only leave from either Shenzhen (South) or Ningbo (North East);.
Shipments must be FOB pricing from these ports;
Your factory must have the goods delivered to the address within the 7 day consolidation window;
You must have "Pre Bought" CBM in order to use our containers;.
You must upload your Purchase/Commercial Invoice and Packing list to your shipping order in the software application prior to loading.
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We cannot load goods that do not have the above documentation uploaded, as these are required for export/import. |
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Pre-buy
As we have already mentioned, we have the ability to “Pre-Sell” space, or in other words you can “Pre-Buy” space. This allows for a great reduction in pricing per cube and also allows you to future proof shipments. In order to take advantage of Pre-Buying, part of this Pre-Buy must be a future shipment i.e. you cannot Pre-Buy 10 CBM and then immediately ship 10 CBM. Also your Pre-Buy must cover at least 2 shipments.
The Pre-Buy Rates are excellent as you can see, and even for someone who may not be shipping “very much” we have the 5 CBM option which is only $900.
Terminal Fees
A Terminal Fee of $150 will apply for each member per container. From experience we have seen these fees anywhere from $250 plus but we have managed to reduce this down to 1 cost per member per container. Therefore if you have 4 products from 3 different suppliers (in the same container), then the fee will still only be $150.
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Creation Fees (formerly known as Terminal Fees)
This has now changed and is called a Creation Fee. The details are covered off in the Creation Fee section.
You will have the following costs on a shipment:
Sea Freight
Terminal Creation Fee
Duties & Taxes/VAT (if applicable).
Sea The sea freight portion will be pre-paid - and upon arrival you will then have an invoice created for the Terminal Creation Fee plus any applicable Duties and Taxes/VAT
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To Pre-Buy freight, go to your Account area in the application by clicking the three little dots in the top right corner beside your name.
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BEFORE YOU SHIP
Consignee, Buyer, Importer, Delivery addresses are all made out as follows;
For UK Shipments
{Your name or business name}
c/o Cunningham Global Ltd
Unit 82 Dunlop Commercial Park
3 Balloo Link
Bangor BT19 7HJ
United Kingdom
Contact and phone number of consignee:Don McNair
+ 44 28 950 72559
For USA shipments
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c/o Bear Global
1207 N FM 3083 E
Conroe, Texas USA 77303
Contact and phone number of consignee:
Melissa Armstrong
+1 936-304-1787
For AUS shipments
{Your name or business name}
c/o Cooee Global Pty Ltd
Unit 3/ 13 Ford Road, Coomera,
Queensland, 4209,
Australia
Contact and phone number of consignee:
Lisa Prinsloo
+61 450431642
(Please note, these numbers are NOT support numbers, they are for Shippers and Courier drivers only, so that they can reach us to organise deliveries of goods.)
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In order to get FOB costs, you may need to give your supplier the details of the warehouse that you want the goods delivered to. The following are the contact details for our two warehouses in China:
For FOB Ningbo;
HELKA EXPRESS INTERNATIONAL (CHINA) CO. LTD
NO. 699 JINGANG MIDDLE ROAD, BEILUN DISTRICT, NINGBO
Monday to Sunday, 08:00-17:00hrs
Contacts:
For Ningbo to UK shipments contact
Bryan Yin - nb-bryan.yin@helka.com.hk
Phone : +86 574 87269028
For Ningbo to USA shipments contact
Michelle Liu - nb-michelle.liu@helka.com.hk
Phone : +86 574 87262852
For FOB Shenzhen;
HELKA EXPRESS INTERNATIONAL (CHINA) CO. LTD
NO.1 QINGSHUIHE ROAD, LOUHU DISTRICT, SHENZHEN
Monday to Friday - 24hr's, Saturday & Sunday 08:30-18:00hr's
Contacts:
For Shenzhen to UK shipments contact
Sanna - sanna.zhong@helka.com.hk
Phone : +86 755 3309 5016
For Shenzhen to USA shipments contact
Cathy Wang - sz-cathy.wang@helka.com.hk
Phone : +86 755 3309 5016
Important:
Please CC in the co-ordinator for all shipments from both Ningbo and Shenzhen
Amy - amy.cheng@helka.com.hk
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We here at Superhero Freight would respectfully ask that you refrain from personally contacting these warehouses directly as the communication chain is quite strict. We need to be able to monitor it all to make sure we can keep on top of everything to ensure a smooth shipping process. If communications happen that we don't know about, there will be problems with your shipment. If you have any queries
Here is the link to the most current Addresses & Contacts document: Addresses & Contacts
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Remember to always look for answers to your freight questions in either the Freight Resource Guide or the Freight Facebook page first. |
If you have any queries that you can’t find the answer to, please go through our support channel . ===================================================
Direct Shipments
Watch this video first
- support@enzone.com
Direct Shipments
We can accept direct shipments to our warehouse. Direct shipments are shipments that you organise yourself and do not make use of our consolidation service. So you You can send Full full containers (FCL), Part part containers (LCL) , Air and Air express shipments to our warehouses. The latest charges for Direct Shipments can be found on the Pricing Guide.
An example of how direct shipments are calculated is as follows:
e.g. US warehouse - $50 $95 plus $1 per carton in your order
UK warehouse - £40 plus £1 per carton in your order
So, for example, if you send 20 cartons to the UK US, you will be billed £60 ie £40 plus 20 times £1
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Shipping Schedule
https://docs.google.com/spreadsheets/d/1nfBBP0I2sTmgEv-VyntFPUFdDG9rF-4iBqFzej0xqPs
Amazon Returns
https://www.cognitoforms.com/CunninghamGlobalLtd/AmazonRemovalOrder
Free training Videos - see this post
https://www.facebook.com/groups/304608673393972/permalink/458115158043322/
For more information, see the FAQ in the software application
https://app.superherofreight.com/user/faq$115 i.e. $95 plus 20 times $1.
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N.B. The cost quoted above is just an example as costs are liable to change without notice. |