Note - Before creating a Replenishment Order, you will need to ensure you have added the relevant Marketplace data in your Product common data section. Your Product won’t be available to choose for replenishment until you have added the details. Learn more about adding Marketplace details
The Freight Replenishment page will show a list of your Replenishments and their status. You can also view the details and in some cases edit too, depending on the status of the Replenishment Order.
From the Dashboard, access the Freight section and then Replenishments.
WHAT is a Replenishment Order?
A Replenishment is the process of moving your products from the SuperHero Freight warehouse into Amazon or another non-Amazon destination.
Ship From Address: When you are shipping to Amazon or another destination be sure to use the warehouse address that matches where your stock is located. Find those addresses here
WHY is the Replenishment Order required?
A Replenishment Order is required to notify the SuperHero Freight warehouse that you would like to move your stock from the SHF warehouse into Amazon or a non-Amazon location.
Replenishments Orders for stock being sent to Amazon will require you to complete an FBA Inward Order in your Seller Central account first. Once this has been done, you can create your Replenishment Order in the SuperHero Freight application.
HOW long does it take to fulfill a Replenishment Order?
Once the SuperHero Freight warehouse receives your Replenishment Order, it typically takes 48 hours to process your replenishment. If there are any issues with your replenishment order, the warehouse will notify you via your SuperHero Freight application and also by email notification.
Please note that the SuperHero Freight Warehouses do not work over the weekend so please allow sufficient time for your order to be fulfilled.
Also please allow for any public holidays that may affect individual warehouses.