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Watch the video to see where you can find your coupons and how they can be used.

Coupons are assigned to

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Member's Ecosystem accounts as part of program offers, discounts, promotions and services.

Access Coupons from My Accounts → Coupons

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To access Coupons, click on your Profile Icon and select Coupons.

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Active Coupons

Active Coupons

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are displayed in the ACTIVE COUPON tab

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.

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The Active Coupons tab contains the following:

Application Coupons

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Freight CBM

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Photographer Coupons, Translator Coupons and Validator Coupons

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These coupons are available to be activated for the specific application by selecting Activate coupon.

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The following information is displayed in the Active Coupon summary table:

Field

Description

Application

The Application which the coupon assigned to your

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Ecosystem account is valid for.

Period

The

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Period column provides the duration the application is available for. Once the coupon has been activated, the expiry date will be set using the period specified.

Valid From Date

The Valid From Date column is the date the coupon can be used from. If this date is in the future the coupon will not be available for use.

Expiration Date

The Expiration

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Date shows the date the coupon expires. If the coupon has not been redeemed before the expiration date is reached, the coupon is not available for use and will move to the expired coupon tab.

Redeem Qty

The

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Redeem Qty specifies how many times a coupon can be used. In most cases the coupons can be redeemed once.

Action

The Action column contains the functionality to activate the coupon providing access to the specific application.

To activate an application coupon, select “Activate Coupon”

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The coupons are split into application coupons, 

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Superhero Freight cbm coupons 

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and services coupons for product photography, translations and validations

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The applications coupon table displays the information related to the application coupon

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The Coupon code column shows the coupon code which is unique to each coupon

Application - The application column shows the application for which the coupon is valid for

The period column provides the duration the application is available for. Once the coupon has been activated, the expiry date will be set using the period specified

The Valid From Date column is the date the coupon can be used from. If this date is in the future the coupon will not be available for use

The Expiration date shows the date the coupon expires. If the coupon has not been redeemed before the expiration date is reached, the coupon is not available for use and will move to the expired coupon tab

The redeem qty specifies how many times a coupon can be used. In most cases the coupons can be redeemed once

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The Action column contains the functionality to activate the coupon providing access to the specific application

To activate an application coupon, select “Activate Coupon”

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A notification will be displayed when the coupon has been successfully applied

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Once a subscription coupon has been activated, a notification will be displayed confirming the coupon activation.

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To confirm the coupon has been applied to the specific application, view your subscriptions from the My Accounts section.

Here you will see the relevant applications you have subscribed to

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and the date your access to the application expires.

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Freight CBM Coupon

To activate

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Freight CBM, select

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Activate Coupon

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Once you have activated the

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Freight

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CBM coupon, a notification will be displayed showing the successful activation of the

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CBM coupon. The

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CBM balance will also reflect the coupon activation.

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Services Coupons

When using services, additional details need to be captured in the respective application. Follow the process to request

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a specific service

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and apply the coupon during the checkout process.

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The following details are provided for the services coupons:

Field

Description

Coupon Code

Coupon Code which is generated when the Coupon is assigned to your Ecosystem Account.

Discount Percentage

The Discount Percentage which will be applied during the checkout process for the respective service.

Valid From Date

The Valid From Date column is the date the Coupon can be used from. If this date is in the future the Coupon will not be available for use.

Expiration Date

The Expiration Date shows the date the Coupon expires. If the Coupon has not been redeemed before the Expiration Date is reached, the coupon is not be available for use and will move to the Expired Coupon tab.

Redeem Qty

The number of times the same Coupon can be redeemed.

Action

The Action column contains the functionality to open the respective application.

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Utilise a product Photography Coupon by creating a product Photography Request using the Product Photography coupon provided or simply access the Product Photography application directly.

Complete the product photography forms and select your required package. There are full details on how to complete the Product Photography Application.

The total price will be displayed before applying the coupon, select

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Confirm to proceed

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.

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At the bottom of the posting and packaging instructions page, select the coupon to be applied. If no coupon is available, this means there is no coupon assigned to your

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Ecosystem account for the specific service

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.

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The discount percentage will be applied to the payment amount, and only the balance remaining will require processing

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Complete the payment form and proceed with the payment process

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A notification will be displayed confirming the transaction was processed successfully.

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Expired Coupons

Once a

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Coupon has reached the expiry date, the coupon will move to the Expiry

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Coupon tab, and will not be available to be redeemed.

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Coupon History

Coupons that have been

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activated can be viewed in the Coupon History tab.

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