Create Label Order

 

Watch the video to see how to create a new Label order and also how to navigate around the Label Creator Application and see what the different statuses mean.

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To access the Label Creator, from the Dashboard, click on the Solutions menu on the left navigation, Branding and then Label Creator.

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This will take you to the order summary page and show you any previously created orders. If this is your first order, this page will be blank.

To start a new label order, click on Create in the top right corner.

Alternatively, if you are in another section of the EcoSystem, you can click on the easy access menu at the top of most pages. Click on Label Creator and then create.

Select the Brand Name that you want to create the label for. If this doesn’t appear on the drop down list, you need to create this in the Brand common data.

Then select the Product SKU from the drop down list.

The Product details will load and you can see the dimensions that you input. If anything needs changing, you can click on the Product link which will load in a new tab and take you to the Product Common Data page for that Product.

Select the Marketplace(s) that your Label is for. You can click on Global to choose all Marketplaces or select individual ones.

If you select a Marketplace that is not currently set up for selling in your EcoSystem account, you will receive an error message.

To correct this, either set up the Marketplace in the Product Common Data or remove that Marketplace. You won’t be able to continue until you do.

If you choose a Marketplace that you already have a Label order for, you will see a warning message that you will need to acknowledge before you can continue.

You won’t be able to continue until you do.

Also, you will need to have your barcode set up in the Product common data and it will need to be the same for all Marketplaces. You will notice that if you have input a Barcode, this will appear when you choose the Marketplace(s).

If there are any differences or if there is a barcode missing in a Marketplace, you will receive an error message. If the barcode is missing, you can use the link to go directly to the Product Common Data to add this in.

Select one of the 2 options for your Logo.

1. Use existing logo in system related to this brand - if you have already added a logo in the Brand section, you can check this box. Your logo will appear underneath.

However, if you haven’t set this up in the Brand Common Data and there is no existing logo in the EcoSystem, then you will receive an error message when you try to proceed.

2. Upload your own logo - you will need to add the logo file. You can add more than one, just click on Add File - or use the delete icon to remove logo files.

Then choose the Label Colours. You will be able to add a maximum of 3 colours. If you know the CMYK code for the colour, you can type this in directly.

Click on the box to open up the colour picker and choose the colour by clicking on the colour box. This will show the CMYK colour codes to the right side.

Then click on Add Color. This will show up as a colour circle. If you want to delete, you can just click on the cross above the circle.

Repeat the process until you have the colours you want.

Add the barcode file - this is a mandatory field. You can add more than one file.

Choose the label font you want. You can leave this blank if you want the Design Team to choose for you or you can click on the link under the box which will take you to the Adobe webpage to give you some ideas.

Add in up to 3 bullet points to describe your product or what is included in the pack.

Add in an Amazon Product Link if you have a current listing on Amazon. Otherwise, leave this box blank.

Then either click on:

1. Return to List - this will take you to the order summary page without saving the details.

2. Save the product without paying, which will take you back to the orders page. You can go back into the order at any time to continue to the payment page or delete.

3. Submit - this saves the details and takes you to the payment page.

If you clicked on Submit, this will take you to the view order page prior to payment. Here, you will be able to view the details you have input and the cost for your order.  

If you see something that needs amending, you will need to click on Edit to make a change.

If you have a coupon for Label Creator, you can select it from the drop down list.

Then check the box confirming the information is correct - you won’t be able to proceed until you do.

Click on submit for payment.  Once submitted, you won’t be able to edit the information.

If you have a 100% voucher, when you click on Submit for payment, your order will be successfully added and you will return to the order summary page.

If you have a part payment voucher e.g. 50% off or are paying in full, you will arrive at the payments page.

Once you have made a payment, you will return to the order summary page and you will receive a confirmation notice. Your order will appear at the top of the list with a ‘Submitted’ status.

You can see how your order is progressing by hovering over each line to check the status of it.

For a guide on all the different statuses and notifications that you may receive, please read the guide on Navigating around the Label Creator.

When the Admin Team have created a label, you will receive a notification and will need to choose the label that you want. Just click on the blue tick under the Label Files column to see the label.

You will have the option to either check the box to say:

• you are happy with the label design - you can then click on Save and you will have immediate access to the label.

• Or, you can click on I’m not 100% happy with the label design.

If you have clicked on the second option, you will see an additional screen to complete. Add in any changes that you would like to make and then click on Save.

Please note that you will only be able to request one change. Once this has been made, there will be no other changes allowed and the next label you are sent will be the final one.

Your order will go back into Processing until the Design Team have made the change for you. You will then receive another message advising you to select your label. Just click on the blue tick on the summary page and you will see the final version of your logo.

The only option is to click on Save to accept the final version of your label.

When the final label is sent, the status will change to completed. You can download the label by clicking on the download button under the Label Files column.

Alternatively, you can click on view and then from the view page, click on the download label file button.