Navigating Around the Logo Creator

Owned by Caroline Muir (Unlicensed)
Last updated: May 25, 2022
4 min read

 

Watch the video to see how to create a Logo order, navigate around the Logo Creator Application and what the different statuses mean.

 

 

To access the Application, select Logo Creator, which sits under Solutions on the left navigation and then under Branding.

Click here to see the guide on how to create a new Logo Creator Order.

If you already have Logos requested or previously created, you will see your list of orders on this page, otherwise the page will be blank.

You can view your orders either in list view as shown above or in grid view as shown below. Just use the toggle to switch between the different formats.

Both views will show you the Status of your current Logo Order in slightly different formats.

List view - There is a coloured bullet and you can hover over to see a description of the status.

Grid view - There is a banner in the top right showing the status.

Status Descriptions

Status

Meaning

Status

Meaning

Draft

An order has been created but not yet paid for. No further action will be taken until payment has been made.

Submitted

The order has been created and paid and is awaiting allocation to a Team Member.

Processing

Your order has been assigned to a Team Member to create the Logo.

On Hold

Your order has been placed on hold by the allocated Team Member. You will receive a notification with the reason for this.

Member to Action

The Team Member is unable to continue with your order as there is either insufficient information provided or information needs clarifying in order to proceed with creating the Logo. A notification will be sent to you to action.

Processing Queued

Once you have completed with the Member to Action request, your order is placed back into the processing queue awaiting action by the Team Member.

Complete

You will be notified once your Logo has been created and has been uploaded into the EcoSystem.

On the Logo Orders page you can see:

  1. The status of your order. This is shown by the coloured circle and also, the status is shown if you hover over the product line in list view or as a banner in grid view.

  2. Your brand name.

  3. Your order number.

  4. The date your order was created.

  5. The date your order was paid or if not yet paid, there will be a ‘Pay now’ link to take you through to the payment page to complete your order.

  6. If your order is in the ‘Select Logo’ status or completed, there will either be a choice of logos to choose from or the final logo files for you to download.

  7. View your order.

Search for an Order

You can search for your Logo Orders in 2 ways.

First you can use the quick Search function which is on the left as shown below. Click on the box and type in a few letters or numbers of what you are searching for. This will show all the results with those letters or numbers highlighted in yellow. Just delete to go back to the full list again.

Or you can use the filters on the right. Click to open. Then add in the information you want to search for e.g. all orders with a Processing status. Click on search.

To clear the information and close, click on reset. This will take you back to the full list again and close the filters down.

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